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代金返却方針

  1. Our Refund Policy: We want our customers to be completely satisfied with their purchase. If for any reason you are not satisfied with your purchase, we offer a 30-day return policy.

  2. Return Eligibility: To be eligible for a return, the item must be in the same condition that you received it, in the original packaging, and with all original accessories, manuals, and warranty cards.

  3. Return Process: To initiate a return, please contact our customer service team at the provided email and phone number within 30 days of receiving your order. Our team will provide you with a return shipping label and instructions on how to return your item.

  4. Refunds: Once we receive your return and confirm that it meets the eligibility criteria, we will process your refund. Refunds will be issued to the original method of payment. Please allow 7-10 business days for the refund to be processed.

  5. Shipping and Handling Charges: Shipping and handling charges are non-refundable.

  6. Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer service team immediately at the provided email and phone number. We will arrange for a replacement or refund as appropriate.

  7. International Returns: International returns are subject to additional shipping and handling charges. Customers are responsible for paying any applicable import duties and taxes.

  8. In-Store Returns: If you are located near our physical store, you can return your item in-store. Please bring your original receipt and the item in its original packaging, with all original accessories, manuals, and warranty cards.

  9. Final Sale Items: Items marked as "final sale" cannot be returned or refunded.

  10. Contact Us: If you have any questions or concerns about our refund policy, please contact us at the provided email at: contact@origamecomputers.com

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